Jacqueline Conrad

Experience designer and strategist

I’m an integrator of perspectives, connecting business, strategy, design, and engineering. I’ve spent over a decade leading multi-functional teams to create great products and experiences.

My core skills

- Managing teams

- Evangelizing UX and CX
- Agile methodologies

Leadership

- Cross-disciplinary integration

- Functional requirements

- UX + CMS integration

Technology

- Aligning goals and KPIs

- Roadmapping and scoping

Business

Research

- User/customer research

- Integrating qual and quant

- Testing

Design

Strategy

- Journey maps

- User flows

- Prototypes

- Design systems

- Product and feature strategy
- Content strategy

- Information architecture

CX
UX

“She acts as the glue, and often as the translator, in cross-functional environments. Jacky unites creative and strategic thinking.”

— Kevin Peaslee, Director of Marketing Strategy, CHG Healthcare

Brands I’ve worked with

I’ve worked with many brands. Here are just a few you might recognize.

View portfolio

Get in touch

I’m open to connections, collaborations, or mentorships.